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We answer every email.

Real humans. Real responses. Usually within a day. Skim the FAQ on the left, or send us a note on the right — whichever's faster.

Quick answers

Most questions are on this list.

If yours is here you'll have an answer faster than we can reply.

Is this a Christian app?
No. Accountably works for anyone, regardless of faith or no faith. We do have an excellent Christian mentoring mode for users who want it, and our coaches are trained to honour your worldview without imposing one. Atheist, agnostic, Christian, Muslim, Hindu, Buddhist — the framework adapts to you.
How is this different from a streak tracker or a blocker?
Streak trackers reset to zero when you slip and trigger a "what-the-hell" binge. Blockers get bypassed within a week. Accountably treats compulsion as an emotional regulation challenge and gives you a coach, a journal, and a recovery protocol that adapts to you. We're not trying to police you. We're trying to teach you yourself.
What's the AI like?
Powered by Gemini-3 — the bleeding edge as of late 2025. The coach is patient, non-judgemental, and asks better questions than most humans we've met. It does not lecture, shame, or moralise. It interrupts the loop before it completes and helps you understand why you reached.
What about my privacy?
Privacy-first by design. Behavioural data (keystrokes, screen time) is processed on-device — it never reaches the cloud. Journal entries are stored locally and can be deleted at any time, in one tap. We do not sell or share your data. Ever. You're not the product.
How much does it cost?
$12/month or $99/year (saving 30%). Less than two coffees per month. The annual plan is designed for the full 90-day dopamine reset and includes priority access to alpha features.
Can I cancel anytime?
Yes. Two taps. No call to a retention specialist, no dark pattern. Monthly billing cancels for the next cycle. Annual billing is non-refundable but you keep access through the period you've paid for.
What happens during the 7-day free trial?
Full access to every feature. No credit card required up front. If you don't choose a plan by day 7, the app gracefully read-onlys — you keep your journal, but new conversations are paused until you decide.
Does this replace therapy?
No. Accountably is a non-clinical coaching tool. If you're in crisis, please contact a licensed mental health professional or a local emergency line. We're great alongside therapy — many of our users find Accountably surfaces patterns their therapist then helps them process. We are not a substitute for clinical care.
What devices is it on?
iOS and Android. The mobile experience is the primary one. A web companion is in alpha for power users who want a desktop journaling surface.
How do I delete my account?
Go to Settings → Privacy → Delete account, or use our account deletion form. Your data is purged from our systems within 30 days. Backups are also wiped.
Talk to us

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Support

Or email us directly at support@youraccountably.com

Need to delete your account?

We'll purge everything within 30 days. No retention dance, no dark patterns.